FAQs

Buckeye Stoves
  • Do you provide installations?

    Yes. We handle the installation of all products we sell, providing professional and seamless setup for every customer.
  • Do you sell parts for stoves and fireplaces?

    Yes, we do. We can source and order the specific parts you need for your stove or fireplace.
  • What areas do you service?

    We service Knox, Licking, Marion, Morrow, Richland, and Delaware counties in Ohio. We also serve Fredericktown, Mount Vernon, Newark, Heath, Hebron, Bellville, Lexington, Mansfield, Shelby, Mt Gilead, Cardington, Waldo, Marion, and Caledonia.
  • Do you offer a warranty on your labor?

    Buckeye Stoves labor warranty policy: Thank you for trusting Buckeye Stoves to provide reliable hearth products. Our employees are committed to delivering excellent service and installations that match the quality of our products. This policy explains the standards we follow if there is an issue with a product or service performed by Buckeye Stoves. Installations: We stand by our knowledge and professionalism when installing home heating products. Clearances and safety precautions required for each unit are strictly followed and guaranteed to meet manufacturers' specifications. Structural integrity of our work is covered for 1 year. Roof flashings/wall thimbles: Waterproof flashings and thimbles are guaranteed to remain sealed and waterproof for 6 months, which falls under Buckeye Stoves' installation. The products themselves are covered by the manufacturer's warranty. Acts of nature do occasionally occur and are not covered under our warranty. This may include events beyond our control, such as high wind events/tornadoes, lightning, hail, etc. Homeowners insurance companies often provide relief for these events, and we are experienced in working with them. New appliance/product warranties: Each manufacturer has a detailed warranty policy available for consumers to review before purchasing. It is important to review this and ask a sales representative about warranties, as this should influence your decision. Buckeye Stoves will only provide warranty services according to the manufacturer's guidelines. Overfiring/abuse of products will void the manufacturer's warranty, and we are required to show photos of the damage to rule out negligence. Mileage and labor expenses are not guaranteed to be covered by the manufacturers and will be the responsibility of the customer. When selecting Buckeye Stoves to complete a job, you are agreeing to the terms and conditions of this policy. This policy can change without notice.
  • What types of heating products does Buckeye Stoves offer?

    We offer a broad range of heating solutions designed to fit your home and lifestyle, including fireplaces, fireplace inserts, stoves, furnaces, and outdoor boilers. Whether you prefer a traditional wood-burning option or a modern gas system, our experienced team can guide you toward the right product for efficiency, comfort, and style. With more than 25 years of experience, we are dedicated to helping customers find the best heating solution for their needs.
  • Why should I choose Buckeye Stoves for my fireplace or heating project?

    Buckeye Stoves is a locally and family-owned business that has served Knox County, OH, and all surrounding areas for over 25 years. We are recognized for our professional, courteous service, no-pressure consultations, quick-response estimates, and quality products supported by manufacturer warranties. We also provide discounts for military personnel and first responders, making it easier for customers to invest in dependable home heating solutions.